Frequently ask Questions
What is included in an cleaning?
Our cleaning service includes a thorough cleaning of all areas of the property, including the kitchen, bathroom, bedrooms, and common areas. We will clean and sanitize all surfaces, dust furniture and fixtures, sweep and mop floors, and take out the trash.
Do I need to be present for the cleaning?
No, you do not need to be present for the cleaning. Our professional cleaning team will have access to the property and will lock up when they leave.
How long does an cleaning take?
The length of time for an cleaning depends on the size of the property and the level of cleaning needed. Typically, a cleaning takes between 2-4 hours to complete.
Can I schedule a cleaning on short notice?
We understand that last-minute bookings happen, and we will do our best to accommodate your request for a cleaning on short notice. However, we recommend scheduling your cleaning in advance to ensure availability.
How do I pay for the cleaning service?
We accept payment by credit card, debit card, or Zelle. Payment is due at the time of booking the cleaning service
What if I am not satisfied with the cleaning?
We strive to provide the highest quality cleaning service possible. If you are not satisfied with the cleaning, please contact us within 12 hours of the service, and we will do our best to make it right.